When you register we will ask you for your name, email address, and contact information. You will also be asked to select a user name and password.
We may use the contact information you input to notify you about any new functions we have implemented in our software. We use your email address to confirm your subscription, user name and password, and to provide customer service. We use your name to personalize your reports generated by the system.
To use our planning software we ask you to input personal financial data for you and, if applicable, your spouse. The personal financial data we request includes data such as annual income, investment assets, anticipated retirement expenses, anticipated social security payments, and expected values of future assets such as the sale of a home or business. This personal financial information will be used by you or your financial advisor, in conjunction with our software, to develop your retirement plan.
Protecting Your Information
When you post or access your financial data we use a secure server to keep all of your personal information as safe as possible. The secure server software (SSL) encrypts all information you input before it is sent to us and all data we collect is protected against unauthorized access. This approach helps ensure that your personal and financial information remains safe and private.
You also acknowledge that WealthTrace can use aggregated data from its users and subscribers to better understand our user base and/or to research potential changes in content and services. WealthTrace may use this collective information for product research or marketing demographics, but any such information will never be disclosed, sold, or distributed to a third party where such information could ever indicate directly or indirectly any individual's financial information.
256-bit SSL Encryption
The WealthTrace software application uses a 256-bit Global Server ID for your security benefit. We also use 256-bit encryption when any information, such as your login and password, is passed between you and our servers.
Physical Security of Client Data
WealthTrace software and databases reside on servers that are protected from physical harm and intrusions. Our data center is power driven by various levels of security, a pre-action fire suppression system, disaster proof infrastructure, cooling systems, around-the-clock monitoring and management, and an uninterruptible power supply.
The data center has a high level of security, guarded by 24/7/365 digital surveillance of our servers. The closed circuit cameras throughout the data center monitor both the interior and exterior facilities around-the-clock. Besides this, the keycard locks on all the paths to sensitive areas and biometric palm scans, restrict the access of unauthorized personnel.
We perform daily back-ups of all databases that contain client data.
Electronic Security of Data
All client data associated with WealthTrace software is resident on a secure server protected by two levels of electronic security, a router providing network address translation and a packet-filtering firewall. Each level of security prevents either intentional or accidental unauthorized access through a combination of client-server authentication procedures and secure communications protocols.
Data is encrypted when traveling between your computer and the server using the Secure Socket Layer (SSL) protocol. Additionally, the use of Starfield's server authentication assures you're accessing the correct site through the combination of public and private key encryption. You know you are accessing a secure site with these two industry-standard protections when the padlock icon is displayed in the url bar of your browser.